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Everyday English · Post Office, Mail & Parcels

Post Office, Mail & Parcels: 18 Everyday English Words

Build broad recognition of words used for letters, parcels, postage, counters, tracking, delivery notices and ordinary mailing tasks.

Learning objectiveRecognize common mailing and parcel words well enough to address a letter, ask for basic postal help, follow tracking updates and understand simple delivery notices.

What to do

Picture one connected scene: write an address, put a stamp on an envelope, take a parcel to the counter, get a receipt and tracking number, then watch for delivery.

This is a breadth lesson. The goal is quick recognition across a real-life mailing scene, not perfect same-day memorization.

Core everyday words

post office

noun · POST OFF-is

a place where mail and parcels are sent and handled

Example: We stopped at the post office after school.

mail

noun · MAYL

letters and parcels sent through a postal service

Example: The mail arrived this afternoon.

letter

noun · LET-er

a written message sent to someone

Example: She put the letter in an envelope.

envelope

noun · EN-vuh-lohp

a paper cover for a letter

Example: Write the address on the envelope.

stamp

noun · STAMP

a small label showing postage has been paid

Example: Put a stamp in the top corner.

address

noun · AD-res

the location where mail should go

Example: Check the address before sending it.

return address

noun · ri-TURN AD-res

the sender's address written on the mail

Example: Add your return address in the corner.

mailbox

noun · MAYL-boks

a box where mail is left or collected

Example: The letter is in the mailbox.

parcel

noun · PAR-suhl

an item wrapped or boxed for delivery

Example: The parcel arrived on Friday.

package

noun · PAK-ij

a wrapped or boxed item for delivery

Example: This package is for our neighbour.

label

noun · LAY-buhl

a piece of paper or sticker with delivery information

Example: The label shows the destination.

counter

noun · KOWN-ter

the service desk where customers are helped

Example: Take the parcel to the counter.

clerk

noun · KLERK

a worker who helps customers at a counter

Example: The clerk weighed the parcel.

receipt

noun · ri-SEET

a record showing what you paid for

Example: Keep the receipt until delivery.

tracking number

noun · TRAK-ing NUM-ber

a code used to follow a parcel's progress

Example: Enter the tracking number online.

delivery

noun · di-LIV-er-ee

the act of bringing mail or a parcel to its destination

Example: Delivery is expected tomorrow.

sender

noun · SEN-der

the person who sends mail

Example: The sender wrote a return address.

recipient

noun · ri-SIP-ee-ent

the person who receives mail

Example: The recipient signed for the parcel.

Quick Check

Quick Check

A light check across the post-office scene.

Multiple choice

1. What do you put on an envelope to show postage has been paid?

  1. stamp
  2. receipt
  3. key
  4. label
Multiple choice

2. Who receives a letter or parcel?

  1. recipient
  2. sender
  3. clerk
  4. carrier
Multiple choice

3. What code can you enter to follow a parcel's progress?

  1. tracking number
  2. postal code
  3. return address
  4. signature
Multiple choice

4. Where do customers usually hand a parcel to a postal worker?

  1. counter
  2. mailbox
  3. route
  4. compartment

In the Scene

In the Scene

Use a few words in ordinary mailing situations.

Multiple choice

5. You paid to send a parcel. What should you keep as a record?

  1. receipt
  2. envelope
  3. mail slot
  4. sender
Multiple choice

6. Which address helps a letter come back if it cannot be delivered?

  1. return address
  2. destination
  3. tracking number
  4. label
Multiple choice

7. Which word means bringing mail to its destination?

  1. delivery
  2. letter
  3. stamp
  4. package
Multiple choice

8. What is a boxed item sent through the mail commonly called?

  1. parcel
  2. address
  3. receipt
  4. counter

Quick-check answers

  1. 1. stamp
    A stamp shows postage has been paid.
  2. 2. recipient
    The recipient is the person who receives it.
  3. 3. tracking number
    A tracking number identifies the shipment in the tracking system.
  4. 4. counter
    The service counter is where a clerk helps customers.
  5. 5. receipt
    A receipt records the transaction.
  6. 6. return address
    The return address identifies the sender's location.
  7. 7. delivery
    Delivery is the act of bringing the item to its destination.
  8. 8. parcel
    A parcel is an item wrapped or boxed for delivery.

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